Advanced Negotiation (course administered in English)
Why should you participate?
They say that "life is negotiation." This is especially true in today's global business environment, whose language is usually English. In addition to exploring current negotiation theory, each participant will engage in advanced negotiation simulations, building upon existing competencies and learning new skills and approaches. This process will enhance the participants' "negotiation toolkit" so as to achieve superior results.
Who should attend?
Professionals from all areas including procurement / supply-chain management, marketing, sales, finance, call centers and those wishing to improve their negotiating effectiveness in English. Note - A minimum of "intermediate" proficiency in English is required in order to maximize interaction and learning.
Training duration:
08 hours
Training content:
01. Negotiation Planning:
- Superior results through diligent negotiation planning.
- The importance of managing cultural differences.
- Analysis of the negotiation environment.
02. Negotiation stages
- The seven stages of successful negotiation.
- The buyer's role in negotiation.
- Negotiation objectives.
03. Negotiation strategies
- Strategies and tactics regarding the communication process and conflict resolution.
- Review of negotiation styles and how they can impact the negotiation process.
- Strategies for win-win negotiations.
04. Conflicts administration
- Concession management and negotiating impasses.
- Negotiating with monopolies.
- Negotiation challenges.
- The impact of poor negotiation outcomes.
05. Case studies